Privacy Policy

Last updated: July 31, 2026

Welcome to www.theitinerarygal.co.uk ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, postal address, and billing details when you fill out forms, book a service, or contact us.

  • Travel Preferences & Details: Information relevant to planning your trips or itineraries (e.g., passport details, dietary requirements, travel companions, and special requests).

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform on devices used to access this site.

  • Usage Data: Information about how you use our website, products, and services.

2. How We Collect Your Information

We collect data through:

  • Direct Interactions: When you fill out contact forms, subscribe to newsletters, request an itinerary, or communicate with us via email, phone, or social media.

  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar tracking technologies.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and manage bespoke travel itineraries and related services you have requested.

  • To process payments and manage your bookings.

  • To communicate with you regarding updates, travel documents, customer service, or promotional offers (where you have consented).

  • To improve our website, services, and customer experience.

  • To comply with a legal or regulatory obligation.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties, including:

  • Service Providers & Travel Partners: Hotels, airlines, tour operators, and transport providers necessary to fulfill your travel itinerary.

  • Professional Advisers: Lawyers, accountants, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Legal Authorities: When required to do so by law, court order, or governmental regulation.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Limiting access to your personal data to those employees, agents, and contractors who have a business need-to-know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under the UK GDPR, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.

  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.

  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

9. Changes to This Privacy Policy

We keep our privacy policy under regular review. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: